By Erin Ficker, Prevention Manager, Great Lakes PTTC, and Maureen Fitzgerald, Communications Manager Great Lakes ATTC, MHTTC, PTTC
Erin Ficker,
CPRS, MPAff, has over 18 years of experience in substance use prevention, helping
communities adopt evidence-based strategies and data-driven processes for
prevention planning and execution. Since 2019, Erin has teamed up with NIATx
coach Scott Gatzke to conduct NIATx Change Leader Academies for prevention
professionals. An August 2023 CLA for prevention included four 90-minute weekly
virtual sessions over four weeks.
According to
Erin, prevention has always involved elements of process improvement. “During
the implementation phase of prevention programs, it’s very common to review data
and make mid-course corrections,"
says Erin. “But a structured approach to this process has been the missing
piece. NIATx provides a great framework for
addressing this gap."
In the August
prevention CLA, Erin and Scott revamped the language and presentation to resonate
with the prevention audience. For example, NIATx Principle #1: “Understand and
involve the customer,” was fine-tuned to “Understand and involve the
participant,” with prevention participants identified in multiple settings:
community, schools, government, and families.
Erin and
Scott also work to reframe the concept of “process” within the context of prevention work.
"Prevention professionals don’t typically view their work as
process-driven. We used the flowcharting
tool to help participants identify their prevention work as processes, while
integrating quality improvement concepts."
She continues, "Processes in
prevention are less obvious than, say, the daily routines in hospitals dealing
with new mothers and babies, which are straightforward to define. In areas such
as recruiting coalitions and implementing policy, it may not always be apparent
that there are well-defined processes at play.”
NIATx Tools
Erin cites the Plan-Do-Study-Act (PDSA) cycle as one
of her favorite tools for streamlining the change process. She explains,
"Prevention efforts often require ongoing adjustments and enhancements.
The PDSA cycle enables a coalition to make gradual, incremental changes to
their strategies and interventions and then assess the impact of those changes.”
The training offered sample prevention-focused aim statements to guide a prevention-focused PDSA Cycle:
- Increase number of schools using Project Towards No Drug Abuse program from 7 to 11 by April
- Increase number of parents completing 80% or more of Strengthening Families sessions from 20 to 50% by May
- Increase coalition meeting attendance from 50 to 85% by March
Another favorite NIATx tool for Erin
is the Nominal Group
Technique (NGT). "The NGT has been a game-changer for engaging
participants in structured idea generation,” she says.
“Aha!” Moments
“Participants
saw the potential for these tools to enhance their work, even though they had
not yet identified a specific change project,” says Erin.
“For the next
iteration of the prevention CLA, we’re planning to embed activities in the
sessions that will give attendees the skills to apply what they’ve learned
immediately.”
The Great Lakes PTTC will offer a NIATx Change Leader Academy for Prevention Professionals again in 2024.
Erin Ficker, CPRS, MPAff, serves as a prevention manager for the Great Lakes PTTC. She has worked in substance use prevention for more than 18 years, supporting communities to use evidence-based strategies and data-driven processes in substance abuse prevention planning and implementation. Erin works with community-level prevention practitioners and schools to develop, implement, evaluate, and sustain prevention interventions.
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